For D/deaf people or those with hearing impairments

Free Sennheiser listening units are available for all performances or switch your hearing aid to ‘T’ to use the induction loop in both Theatres and both Box Offices.

Collect the units from the Cloakroom in the Festival Theatre and from Front of House staff outside the Minerva Theatre auditorium. Seat numbers will be required upon collection.

There is a limited number of units, available on a first come first served basis.

Sennheiser 384 X 216 Photo By Pete Jones 2018.
Signed performances

Signed performances help D/deaf people enjoy theatre performances. A British Sign Language interpreter stands on or at the side of the stage. They interpret the spoken word and sound effects for audience members who use BSL. Available in the Festival Theatre on selected dates during the year indicated in the season brochure, online access performance page and show web pages.

View signed performances in the Festival Theatre

Stagetext captioned performances

Captioned performances are for people who are D/deaf or hard of hearing, or for those for whom English is not their first language. Captioning converts words into text that appears on a screen above or to the side of the stage, or on an individual tablet at the same time as they are sung or spoken. For more information see stagetext.org

View captioned performances

Transcribed podcasts and recorded talks

Many of our pre-show talks are recorded and shared on YouTube. These are transcribed by volunteers; subtitles/closed captioning can be selected on each individual video. 

We are in the process of transcribing our Podcast series - see episodes 14 and 16. All future Podcasts will be transcribed and we will then work on the archive. 

Further assistance for those with impaired hearing

We have installed systems to help those with impaired hearing. Both Theatres are equipped with:

  • an Infra-Red audio enhancement system. Both infrared headphone receivers and necklace-style induction loop transceivers (which work in tandem with an existing hearing aid set to “T”) are available and can be collected from the cloakrooms before the performance commences. No fee is charged.
  • an induction loop system for use by those with hearing aids. In order to use the system, a patron should set their hearing aid to the 'T' position once inside the auditorium. The system works best in the centre of the auditorium; if you would like use this service please inform the Box Office at the time of booking.

For concerts or music events these systems may not be suitable. The Box Office can provide more advice.

We regularly check these systems to ensure that they are operating correctly. In the unlikely event that you experience any difficulties please let a member of staff know as soon as possible.

Assistance dogs

Hearing and guide dogs are welcome in both theatres, but please inform the Box Office when booking as spaces are limited. For customers not wishing to take their dog into the auditorium, theatre staff are available to ensure they are well looked after during the performance.