Booking info

Our online Box Office is open 24 hours a day, 7 days a week. In person and on the phone (01243 781312) they're open Monday - Saturday from 10am - 6pm (8pm when there is a performance and Bank Holidays can vary, please give us a call before you visit), or you can send us an email.

Looking for pricing information? See each event page for details.

Payment

We accept Mastercard and Visa and cheques (made payable to Chichester Festival Theatre). We also accept CFT Gift Vouchers and Theatre Tokens issued by SOLT. Theatre Tokens can be redeemed online once you have added everything to your basket, or give our Box Office a call and we can add them to your account ready for your next purchase.

Ticket Delivery

Your tickets will be sent by email. We recommend adding your mobile number to your CFT account so we can also text your tickets to you on the day of the performance. E-Tickets don't have to be printed, just show them on your smart phone at the Theatre. If you can't find you tickets, they can be downloaded from your CFT account at anytime, just login and click on E-ticket. You can choose to have your tickets sent to you by post (for a £2.00 delivery fee).

Refunds, returns and exchanges

Tickets are non-refundable but may be exchanged for another performance of the same production, on condition that we receive the tickets at least 48 hours before the performance (7 days for group bookings). For full details about refunds, returns and exchanges please view our terms and conditions.

Online booking

If you need a helping hand when booking online, download our handy step-by-guide or give our Box Office team a call on 01243 781312.

We recommend that you check your internet browser is up to date since older versions can cause issues when booking online. On tablets and phones make sure the app you use for the internet is on the most recent version.

Groups and Schools

Benefits for Groups:

Bringing a school?

  • School and College Groups of 10 or more can also get great group rates.
  • Selected performances £10.00 per ticket; one free teacher ticket with every nine paid - see individual shows for full details.
Friends Priority booking form

If you prefer to submit your ticket request by booking form during the Friends priority period instead of booking online, you can download a booking form here.

Booking forms are processed by our Box Office team from 9am on Saturday 24 February, strictly in the order they are received.

You can submit your form by post, in person or by email to [email protected] from 15 February.

If you're sending your booking form by email, please don't include your credit card details as we have some smart tech that means your email will be blocked (sending payment details by email is not recommended!).