We waited at the welcoming low level box office for all of about thirty seconds for our tickets, and the front of house chap operating the lift simply could not have been nicer, more helpful or efficient. It was definitely above and beyond the call of duty. We are very grateful indeed for all the support from everybody there.Michael, Access Member
There are 16 wheelchair spaces in the Festival Theatre over two levels, with accessible lifts either side of the auditorium. Two wheelchair spaces are available in the Minerva Theatre. These seats are bookable by calling or emailing the Box Office; if you are an Access Member of Chichester Festival Theatre they can also be booked online. Additional seating can be provided for a companion.
We regret that, in accordance with the theatre licence, customers may not transfer from a wheelchair to a theatre seat inside the auditorium without the prior consent of the House Manager.
We have wheelchairs available to borrow, subject to availability; please reserve in advance with the Box Office or House Manager.
Our Learning, Education and Participation team provide a number of classes and events young people and adults with disabilities.
We understand that some of our customers have limited mobility and may need some assistance during their visit to the theatre.
Walking sticks, crutches and walking aids can be taken into both theatres but we regret that we cannot permit any equipment that will not fit safely under the seats to remain in the auditorium. An area is provided for the storage of this equipment; we cannot guarantee that staff will be available to retrieve equipment at the end of the performance - please plan accordingly.
Whilst we will always try to assist in any way we can, access is restricted in some areas of our buildings. The Box Office and Front of House staff are trained in accessibility and are on hand to answer any questions.
Hearing and guide dogs are welcome in both theatres, but please inform the Box Office when booking as spaces are limited. For customers not wishing to take their dog into the auditorium, theatre staff are available to ensure they are well looked after during the performance.