Access

Chichester Festival Theatre is committed to making sure everyone’s needs are met in order to enjoy the best possible experience. Both Theatres are fully accessible and we offer a range of access performances and services.


CUSTOMERS WITH DISABILITIES
In order for us to provide the best possible service when you visit us please join our Access List.

Word version of the Access Form 

PDF version of the Access Form 

Please call the Box Office on 01243 781312 or email box.office@cft.org.uk for further details. If you have any specific disabled access questions or would like to discuss a particular issue, please contact the House Manager on 01243 784437 or email access@cft.org.uk


CONCESSIONS
If you wish to receive the disabled concession (a 40% discount for people with disabilities and their companion) please provide us with a photocopy of proof of disability along with the completed Access List form; examples of accepted documentation are listed on the form and we ask that it is dated, where possible, within the last 12 months. This has been introduced following advice from The Chichester Access Group.

Please email the form to box.office@cft.org.uk along with a scan of your documentation if relevant, or post to Access List, Chichester Festival Theatre, Oaklands Park, PO19 6AP.

If you are not eligible for the discount but have specific requirements please still fill out and return the completed form in order for us to be able to offer you the best possible service according to your needs.

To book tickets with the disabled concession please call the Box Office on 01243 781312.


CFT BUDDIES
The ‘CFT Buddies’ scheme is a new initiative for 2017 aiming to provide a companion for individuals who may not feel able or comfortable to attend the theatre alone. Potential users of the scheme may include elderly and socially isolated patrons; those with learning difficulties or who are on the autistic spectrum; and individuals with physical disabilities or with eyesight and hearing difficulties. 

Buddies offer companionship and access support for theatre-goers and generally make sure they have a good time.

The role of the buddy will be to:

  • Meet you at the entrance to the theatre
  • Help with collecting your tickets
  • Guide you to your seats and sit with you through the performance
  • Help you buy refreshments and locate the toilets in the interval
  • Stay with you until you have been collected or are safely on your way home after the performance
  • Generally make sure you have an enjoyable time

Please click here to read the Guidelines to the CFT Buddies Scheme.

If you would like to register interest for a CFT Buddy ahead of the Festival 2018 season, please complete an application form and email it to access@cft.org.uk.

If you have any questions, please call the Box Office on 01243 781312 or email access@cft.org.uk.

Word version of CFT Buddies application form

PDF version of CFT Buddies application form

The Buddies will also be available at the Relaxed Performance of Beauty and the Beast on Sunday 31 December, 11am.


WHEELCHAIR USERS
There are 16 wheelchair spaces in the Festival Theatre on two levels, with accessible lifts either side of the auditorium. There are 2 wheelchair spaces in the Minerva Theatre. Customers may not transfer from their wheelchair to a Theatre seat.


HEARING IMPAIRED
Free Sennheiser listening units are available for all performances. An induction loop is available in the Festival and Minerva Theatres by switching your hearing aid to ‘T'.

Signed performances - a British Sign Language interpreter stands on or at the side, clearly visible to the audience, and interprets the spoken word and sound effects for deaf audience members who use BSL. 
View signed performances in the Festival Theatre

Stagetext captioned performances – for people who are deaf or hard of hearing, or for those for whom English is not their first language. Captioning converts words into text that appears on a screen at the same time as they are sung or spoken. For more information see stagetext.org
View captioned performances


VISUALLY IMPAIRED
Guide and Assistance dogs are welcome; please let us know when booking your tickets as there are limited spaces.

Audio described performances for people who are blind or visually impaired.
View audio described performances

Touch Tours (for blind or visually impaired people) are available for all Festival Season productions. They take place 90 minutes before an audio described performance and last approximately 30 minutes. If you would like more information about Touch Tours during the Summer season, please contact the House Manager on 01243 784437.

Large Print and Audio Brochures are available on request from access@cft.org.uk

Alternatively download the large print Festival 2017 brochure, Winter 2017 brochure or listen to our Festival 2017 audio brochure (Winter 2017 audio brochure coming soon).


RELAXED PERFORMANCES
Our relaxed performances welcome individuals, groups and families with children on the autistic spectrum, sensory and communication disorders, a learning disability or anyone who would benefit from a more relaxed theatre environment. For more information email access@cft.org.uk or call the House Manager on 01243 784437.

Download the Visual Story of the Festival Theatre

Download the Visual Story of the Minerva Theatre


DEMENTIA-FRIENDLY THEATRE
We are committed to being a Dementia-Friendly Theatre. All of our Box Office and Front of House staff have received Dementia Friends training. They can be identified by the blue Dementia Friends pin they wear on their uniform.

Led by our Community Partnerships Manager, we deliver a programme of Dementia-Friendly activities for everyone to enjoy. Events include tea dances, backstage tours and weekly Mind, Body Sing! sessions especially designed for those living with dementia and their carers.

Chichester Festival Theatre is a member of the Chichester Cultural Learning Partnership, along with Chichester Cathedral, Fishbourne Roman Palace & Gardens, The Novium, The Otter Gallery, Pallant House Gallery and the Weald & Downland Open Air Museum.

View dementia-friendly events


PARKING FOR DISABLED CUSTOMERS
Blue Badge holders can park anywhere in Northgate Car Park free of charge. There are 9 non-reservable spaces close to the Theatre entrance.

There is a 'drop off' area in front of the Festival Theatre which can be accessed from the Broyle Road entrance. Visit our Getting Here page for more information.