Our promise

We want everyone to be able to access and enjoy live entertainment, drama, music and dance. We are committed to ensuring that everyone’s needs are met in order to enjoy the best possible experience. 

Both Theatres are fully accessible and we offer a range of access performances and services.

At each performance at the Theatre, our trained ushers will be available to assist disabled patrons in accessing our services.

We also offer a range of activities, talks and podcasts that you can take part in, watch and listen to at home. All our videos have either open or closed captions. Audio only content produced since 2020 is accompanied with a transcript. Visit our CFT at Home page to find out more.

Access Performances

CFT Buddies

Relaxed and Dementia Friendly performances

For wheelchair users

For people with visual impairments

For D/deaf people or those with hearing impairments

Access tickets and Access Membership

Access facilities, services and performances

Plan your visit to CFT


Chichester District Council’s Northgate Car Park is an 800-space pay and display car park next to the Theatre (free after 8pm). On matinee days, the car park is very busy, so please allow plenty of time.

Blue Badge holders can park anywhere in Northgate Car Park free of charge. There are 9 non-reservable spaces close to the Theatre entrance.

There is a 'drop off' area in front of the Festival Theatre which can be accessed from the Broyle Road entrance. Visit our Getting Here page.

Please note that, due to health and safety reasons, our staff are unable to assist disabled patrons in and out of their transport or mobility equipment.

Physical access to the building

Both Theatres are fully accessible and we offer a range of access performances and services. 

Festival Theatre

From the entrance, the Bar and Box Office are directly ahead, The Café is to the left, and the Foyle Terrace is on the left.

Cloakrooms are situated either side of the foyer upon entering the main doors and open around 45minutes before the performance. You can leave coats, umbrellas and large bags with the Front of House staff.

The auditorium is above the foyer area. There are a minimum of 16 steps from the foyer to row A in the auditorium. Most staircases are fitted with handrails including some inside the auditorium. The steps inside the auditorium are small and shallow.

If you require step free access, there are lifts situated by The Café (right of the main entrance), and the Foyle Terrace (left of main entrance), which are manned by Front of House staff from approximately 30 minutes before performances. Certain seats are more easily accessible from the lifts than others.

Box Office and Front of House staff can advise customers of the best route to their seats at the time of booking or when arriving for the performance.

Minerva Theatre

The Minerva Theatre building opens one hour prior to each performance. It is accessible by a dropped kerb. The Box Office is on the ground floor on the left of the staircase; The Brasserie restaurant is on the right and the Minerva Bar and Grill is on the first floor on the right.

The auditorium is on the first floor and has only one entrance. This is accessible by a lift in from the foyer or by ascending 17 steps. The front row is on stage level; access to all other rows involves climbing steeply raked stairs. The seating blocks are flexible, and can move slightly underfoot.

Box Office and Front of House staff can advise customers of the best route to their seats at the time of booking or when arriving for the performance.

There is no specific cloakroom in the Minerva but you can leave coats and umbrellas in the Minerva Bar and Grill and large bags can be left with the Front of House staff at the entrance to the auditorium.

The Steven Pimlott Building

There is level access and facilities include an accessible lift and toilet.

Accessible toilets

Both theatres have accessible toilets. These are located by The Café and Foyle Terrace in the Festival Theatre (there is also an accessible toilet located within the auditorium on the first floor on one side only) and on the ground and first floor of the Minerva Theatre.

There are ambulant cubicles in each of the ladies and gents facilities in both theatres.

There is a bespoke audio description of the facilities in the toilets near The Café and also upstairs in the Minerva Theatre. 

10% Discount in The Café 

10% discount is available in The Café for holders of the Compass Card and Max Card – schemes for looked after children (LAC) and / or children with special educational needs and disabilities (SEND).

Our commitment to meeting your Access needs at CFT

Access Policy

We have created an Access Policy to focus our efforts and help us reach our goals. For these purposes, the term ‘disability’ is used in the broadest sense of the word and covers all disabilities defined in the Equality Act 2010.

Key Aims

The key aims of our Policy are to ensure that:

  • Everyone is able to access and enjoy live entertainment, drama, music and dance
  • Reasonable steps are taken to ensure that the physical features of the Grade II* listed Theatre, and our practices, policies and procedures, are accessible to everyone
  • We make best use of technology to enable and assist disabled patrons using our services
  • Ensure that all patrons are treated equally, feel valued and experience high levels of satisfaction

Your comments

We regularly review this policy as well as the facilities we provide to disabled patrons, in order to ensure that all our disabled patrons feel welcome at the Theatre.

We greatly appreciate any suggestions you may have about how we could improve your access to and enjoyment of, the Theatre and its facilities.

Feedback is always welcome – please speak to any member of the Front of House staff or email your comments to

Chichester Festival Theatre aims to welcome everyone to enjoy our venue and productions. If admission contravenes the conditions of our licence and/or poses a higher than acceptable risk to public safety, we reserve the right to refuse admission to any customer.

CFT Buddies

So you don't have to watch alone

Find out more