Online booking support

If you are looking for some guidance, or are struggling to book online, please take a look at the guides below.

We recommend that you check your internet browser is up to date as older versions can cause issues when booking online.

For desktop and laptop computers we recommend Chrome, Safari and Firefox. We do not recommend Internet Explorer and are unable to provide support for Edge, Opera or other lesser used browsers. On tablets and phones we recommend the default browser installed on your device; Chrome for Android and Safari for iOS.

Current desktop / laptop browser versions (as of 4 November 2019):
Chrome 78
Safari 13
Firefox 70

Downloadable guides

These guides will download as PDF documents. Check your downloads folder if they do not open in your browser.

James Bolam & Freddie Meredith in FRACKED! Festival 2016. Credit: Photo copyright Catherine Ashmore.

Resetting / creating a new password

Damsel-in-Distress at CFT. Credit: Photo copyright Johan Persson.

Changing cookie settings

Anne Reid In Fracked At Chichester Festival Theatre Photo By Catherine Ashmore Event Size.

Check your Browser settings

Guys & Dolls at CFT. Credit: Photo copyright Johan Persson.

Online booking guide

Rita 24 Lenny Henry And Lashana Lynch In Chichester Festival Theatres Educating Rita  Photo Manuel Harlan.

Online booking guide for Access Members

Video guides

Online booking guide

View this step by step video guide to booking your tickets online

Winter 2019/20 booking forms for Friends during priority booking

If you prefer to submit your request by booking form during the Friends priority period one can be downloaded here.

Please note that booking forms are processed by Box Office staff from 9am on Saturday 7 September strictly in the order they are received. Booking forms can be submitted by post, in person or by email to from 3 September. If you are sending your booking form by email, please do not include any credit card details as your email will be blocked.